How BCITO’s 16,000‑strong site‑based apprenticeships with Canvas are shaping New Zealand’s construction future
BCITO at a glance
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All of the learning happens on the job sites with the employers. So for us having a tool like Canvas has been a key for us because it's the connection between everybody. Having a holistic approach is beneficial for all learners because everyone has a different background. We have about sixteen thousand learners. We always say we have sixteen thousand cohorts of one because every learner is different.
When I think of the one, I stop and think about that particular individual, how they communicate, how they connect, how they share their journey with their apprenticeship. As an organization, we're here to help people succeed by partner of Canvas. They're just it's a great tool which it's got lots of different strings in its bow to help us do that. Canvas allows us to provide the information online and on time just in time learning. So we will never provide any learning that's not accessible in more than one or two ways.
With Canvas, we have, a large amount of functions that can aid people. I have an apprentice who speaks Hindi, so we've actually got a function in Canvas where you can change all the resources, in his case to Hindi, and he can read it, understand it, and then it's just a matter of explaining to us, hey, this is what I've learned. We have built an extension called a Progress LTI, which is essentially a living training plan. So every three months, the training advisor drives to the building site and they have a conversation around what's been, happening. And then they come up with a plan and goals around that.
Being able to see that progress on the app itself really does motivate me, and it helps me set more goals for what I wanna achieve. So we find that most of our learners use the, apps as opposed to the browser version. They have, access to all of their learning resources digitally. They can just jump online at any time into Canvas, read the information that they need, do any quizzes to confirm their knowledge. And then as they're doing their building on-site, they'll be taking photos or videos and uploading those to provide evidence for the training advisors.
Good to see throughout so many people achieving their qualification. Education is a a way of people being able to challenge themselves to do better, to understand more. And then when we do our assessment and we acknowledge that they've learnt and understood, there's a sense of pride that comes with it. We are invested in having successful outcome for the learners but also successful outcome for the learners means a successful outcome for their employer and also for us as a company and us for us as a country. Some of the the biggest joyous feelings I had was with some of our older learners and I'd be the only one or the first person in their whole whanau or family to have any recognized qualification. And when you think about it, everyone in construction, it's actually changing other people's lives. You know, if we can provide good shelter, what a difference we can make to the world.
When David Parsons steps onto a construction site, he brings decades of experience and a sharp memory. More than once, an apprentice he supported years ago has tapped him on the shoulder, now running jobs and managing teams.
He doesn’t always remember them right away—the ones who caused trouble tend to stick more than the high achievers—but seeing their success is the part of the job that stays with him most clearly.
Parsons is a training advisor with BCITO (Building and Construction Industry Training Organisation), New Zealand’s largest provider of trade apprenticeships.
Every year, BCITO supports thousands of learners across the country through a three-way model that brings together the learner, the employer, and a dedicated training advisor. These apprenticeships take place on the job, in real workplaces, and use a flexible digital platform, Canvas by Instructure, to support learning, communication, and assessment.
A model built for trades
In BCITO’s model, learning doesn’t begin with a course intake or a classroom. It begins when an employer takes on an apprentice and signs a training agreement alongside BCITO and the learner. That agreement outlines a shared commitment: the employer will train on site, the learner will document their progress, and the training advisor will support, assess, and coach throughout.
"We're not a classroom-based model. The site is the learning environment," explained Nicki Alori, BCITO's digital learning product owner.
BCITO supports more than 14 different construction trades, including carpentry, brick and block, painting, and tiling. Training advisors like Parsons and Keegan Bloem visit apprentices every few months, assessing skills in context and supporting professional growth. Those visits are part assessment, part progress check, and part wellbeing touchpoint. "You often become a figure in their life that’s a bit of a role model," said Bloem.
Canvas on site, every day
Canvas is central to how BCITO facilitates learning across a decentralised, site-based network. Apprentices use the Canvas app to access resources, complete quizzes, and upload photos and videos as evidence of their work.
"It’s basically recording their learning journey," said Alori. Many learners engage with the app daily, especially during morning breaks or in the evening after work.
Training advisors and employers have full visibility into progress. A custom-built training plan dashboard, developed using Canvas’ open API, lets everyone see milestones, goals, and updates in one place. Employers verify uploaded work. Advisors assess it and provide feedback directly through Canvas or in person.
Bloem, who completed his own apprenticeship without digital tools, described the difference clearly: "I had a USB stick... now they can take a photo on site and send it straight through. We can see the whole learning journey."
For areas without reliable connectivity, BCITO developed an offline progressive web app called Hornō, which syncs with Canvas once a signal is available. Training advisors use it to move milestones, record observations, and log visits on site without disruption.
Progress that motivates
Seeing progress matters. Apprentices can check their percentage completion in Canvas, see what tasks remain, and track their growth. For Dylan Henning, a first-year apprentice, it’s a source of motivation. After seven months, he had already passed the 20% milestone he’d set for himself.
"Being able to see that progress really helps me set more goals," he said.
Employers value it, too. Zack Talec, who has trained five apprentices over the years, said the platform makes it easier to know what still needs to be covered on site. He sees who’s doing night classes, who's engaging with content, and who’s putting in extra effort—like Dylan, who Talec described as "the best apprentice I've had."
Inclusive by design
BCITO serves a wide range of learners, from school leavers to career changers in their sixties. Many are multilingual or face learning challenges. Canvas tools like the immersive reader and multilingual support play an important role in ensuring that everyone can access content in a way that works for them.
"We have about 16,000 learners, and we always say we have 16,000 cohorts of one," said Alori. Learners start at different times, learn in different ways, and move at different speeds.
This individualised approach is embedded throughout the model. Parsons described how he tailors support for each apprentice, reading between the lines when evidence is unclear, and working with each person in the way they respond to best. "Everyone is unique," he said.
A national impact
BCITO's work is also a response to broader national needs. New Zealand faces a significant construction skills shortage, with 50,000 carpenters needed. BCITO is working to close that gap while also increasing participation from women, Māori, and Pacific peoples across the trades.
There are clear professional benefits for learners who complete a BCITO apprenticeship. Qualification is often the pathway to becoming a licensed building practitioner, and for many, it enables career progression or the chance to run their own business.
But the personal impact is just as clear. Training advisors, trainers, and learners all spoke about the pride of seeing someone grow into a confident, capable professional. As Bloem put it: "I like to see other people succeed. It’s really fulfilling to see them go from zero to hero."